Terms & Conditions
Cancellation Policy
All Web Design Services include a 60 day money back guarantee. For Shopify stores, you will be responsible for cancelling your Shopify plan yourself as we do not control that. We simply build your website on Shopify platform.
All Cancellations will be processed within 7 Business Days (Monday thru Friday). If you have purchased any Website Subscription (monthly, yearly, etc.. other than One Time Fee Plans where stated) you will not be refunded the difference and must cancel before the next subscription invoice is sent.
Upgrade Policy
You may upgrade your services from your current plan to a better plan at any time. To do so please contact our customer service and we will process the upgrade and any additional associated costs with the upgrade.
Please Note: You cannot downgrade your services for a refund.
Revision Policy
Printing Experts offers Unlimited Revisions on all plans unless otherwise noted in plans above. Unlimited Revisions includes but is not limited to; minor page content changes including adding/editing page texts, images, or adding extra content provided by you; addition of extra products (for our e-Commerce package); or minor changes to pictures within pages if applicable. Our Unlimited Revisions must be used in a reasonable manner and must not exceed 2 hour of work per month. Any revisions over the 2 hour limit will require our Maintenance Package which requires a custom quote and varies depending on your requirement.
If you require a login to manage the website yourself, we are happy to provide it. Please contact us.
Usage Policy
Web Design Usage
By purchasing any Web Design plan from Printing Experts, you agree you are using the website for legal purposes only. Printing Experts and our hosting provider(s) reserve the right to terminate any website deemed inappropriate or doing unlawful means. Any website taken down will not be provided any full or partial refund so please use your website for legal manners only.
Email Usage
Email Services are offered by all Web Design plans unless otherwise specified. Unlimited Storage is provided on all Email Services.
Domain Service
Domains must be provided by yourself. We do not handle nor sell Domain Services. The only information from your domain utilized would be to connect your website to your domain. We are not responsible to manage or pay for your domain.